In this episode of Potty Talk LIVE, host Richard Behney, The Million Dollar Plumber, reveals the single, game-changing shift every plumbing business owner can make to see immediate results. Sometimes, transformation doesn't require an overhaul—just one powerful adjustment. Richard dives into this simple change, showing how it can streamline operations, boost customer satisfaction, and drive profit. Whether you're just starting or looking to elevate your established business, this episode will give you the insight you need to make a meaningful impact right away. Tune in and discover how small ..read more

Join Richard in this post election addition of Potty Talk Live where he discusses what the election means for your plumbing business ..read more

In this episode of Potty Talk LIVE, host Richard Behney, The Million Dollar Plumber, breaks down the 3 essential keys every plumbing business owner needs to achieve lasting success. Richard shares his insights from decades in the industry, highlighting actionable steps for growth, stability, and overcoming common challenges that often hold plumbing businesses back. Whether you're struggling with cash flow, team management, or building your brand, this episode will equip you with the tools and mindset shifts you need to take your business to the next level. Tune in and get ready to unlock your ..read more

Potty Talk Live is Back! You asked for it, and Potty Talk Live is coming at you once again—including co-host, The Lovely Laura! Join us as we dive into the best tricks, tips, and techniques to help you build and grow a thriving, self-sustaining, and highly profitable plumbing business. Whether you're just starting out or looking to scale, we'll be sharing real-world strategies that will take your plumbing business to the next level. Don’t miss this episode packed with actionable insights to help you succeed in the business of plumbing! Join Richard and Laura Live every Thursday at Noon E ..read more

On this special episode of Potty Talk, we’ve got Tony and Allison Walley from Walley Plumbing sharing their incredible journey. They went from a chaotic, roller-coaster life, barely staying afloat, to running a booming, multi-truck, multi-million dollar business. Tony was in the game for years, always feeling like he was just surviving. But after diving into the MDP Success Academy, everything changed. In just a year, by following the MDP Systems I teach in the Success Academy, they transformed their business and their lives. Now, they spend their days with their kids, traveling, and truly liv ..read more

Join Richard in this straight-shooting episode of Potty Talk as shares what you must do to be a successful plumbing business owner. ------------------------------------------------------------------------------------ Thanks for catching Potty Talk, THE show for plumbing business owners. Richard started his plumbing business from his kitchen table with no money and no idea how to do the "business" of plumbing. Through a lot of trial and error, he grew it into a multi-truck, multi-million dollar plumbing business and wants to help you do the same! ? FREE Million Dollar Plumber Blueprint to learn ..read more

Join Richard and Laura in this powerful edition of Potty Talk as they discuss why it’s your moral duty to be rich, what’s keeping you from riches, and where you can learn how to create wealth. ------------------------------------------------------------------------------------ Thanks for catching Potty Talk, THE show for plumbing business owners. Richard started his plumbing business from his kitchen table with no money and no idea how to do the "business" of plumbing. Through a lot of trial and error, he grew it into a multi-truck, multi-million dollar plumbing business and wants to help you ..read more

In this fun edition of Potty Talk Richard and Laura share and discuss the books, podcasts, and resources that helped them build their plumbing business. ------------------------------------------------------------------------------------ Thanks for catching Potty Talk, THE show for plumbing business owners. Richard started his plumbing business from his kitchen table with no money and no idea how to do the "business" of plumbing. Through a lot of trial and error, he grew it into a multi-truck, multi-million dollar plumbing business and wants to help you do the same! ? FREE Million Dollar Plumb ..read more

In this episode of Potty Talk, host Richard Behney welcomes Matthew Werner, owner of Pine Grove Plumbing in Penticton, British Columbia. Matthew shares his inspiring journey of how he transformed his business by implementing the principles learned from the Success Academy. Discover how he went from charging $125 to $350 per hour, and how this significant change not only increased his revenue but also enhanced customer satisfaction. Matthew discusses the importance of having an honest hourly rate, the impact of proper branding, and the benefits of investing in quality customer service. Tune in ..read more

In this insightful Potty Talk episode, Coach Richard explores the proven mechanics behind the MDP Service-Sales System’s remarkable success rate. Learn about the unique blend of customer psychology and sales tactics that helps close nearly every call, and get tips on integrating these techniques into your day-to-day operations. ? Book a Free Coaching Call Unlock your potential with a free coaching call. Learn how you can transform your business in 90 days. Book Now ❓ Ask Me Anything Got questions? Click the link below, and Richard will answer your questions in an upcoming episode. Submit Your ..read more