July 2020 – Westelcom, a leading provider of Advanced Communications Services throughout New York State, announced today that they have acquired Teo Communications Services. Headquartered in Mukilteo WA., Teo Communications Services manufactures and supports an end-to-end unified communications solution sold nationally to mid-market enterprise customers through a business partner channel.  “This transaction significantly enhances our ability to expand our vision of providing Mission Critical Unified Communications Solutions throughout the United States,” said Paul Barton, P ..read more

Handset, softphone, on an app, or through the computer — keep your business calls on your business phone. Teo Technologies has all the UC solutions your business needs. Teo enables organizations from small businesses to enterprises to communicate with greater ease and better operational efficiency. Seamlessly connect your organization and everyone benefits from UC, including your mobile workforce, those in distributed offices, employees who telecommute, and even those in call centers. Features There are several bells and whistles that you are missing out on by just limiting yourself to your mo ..read more

A decision is bewildering the telecommunications industry: Air vs Ground? The question may be simple — but the answer sure isn’t. If the professionals are confused, how is an end user supposed to pick their solution? By: Keaton Forrest, Partner Relationship Manager Most of us in the telecommunications industry have likely gathered around the campfire at one point to attempt to settle this dispute. Even outside of the industry, the debate and conflicting viewpoints regarding the correct stratagem has raged for decades. Air vs Ground? Having to make that decision is prevalent in warfare. It’s be ..read more

One of the first and most important decisions business leaders must make is how they will support internal and external communication. As technology has progressed, there are now more than a few options available and numerous associated considerations to make. Not only must you ensure that your employees have the tools and capabilities they require, but business partners, service vendors and individual customers must have channels to leverage to connect with the company as well. When decision-makers come to this important juncture, the phrase "unified communications" almost inevitably comes up ..read more

In recent years, the subscription box market has exploded. There are all types of different options for consumers, and businesses can reap the benefits of continual engagement with customers and recurring revenue streams. What's more, with copious opportunities for social media posts, unboxing videos and reviews, the potential for brand awareness and grassroots marketing can be too tempting for some companies to ignore. As more businesses across every industry – from online-only e-commerce retailers to established brick-and-mortar brands – look to break into this sector, there are a few things ..read more

Implementing a unified communications (UC) suite should be a major step forward for your organization. UC solutions, whether premises-based or hosted in the cloud, help you consolidate some of your most important applications – such as VoIP telephony, instant messaging, voicemail, fax, presence and much more – into one interface. However, it's not always smooth sailing when making the initial switchover to UC. There can be a rough transition period, especially if working with a less established vendor. Failure to plan ahead around key requirements such as security, scalability and interoperabi ..read more

Have you ever been streaming a movie or TV show, only to see the picture become really fuzzy out of the blue? The causes of these sorts of quality degradations can range from a slow home internet connection to issues further upstream affecting a provider's content delivery network. With unified communications (UC) solutions, similar technical hiccups influencing video and call quality are common, but have much higher stakes. Even a brief interruption in a VoIP call or video conference can greatly set back mobile and remote teams, or jeopardize a pivotal sales call or HR training session. The q ..read more

Adopting a new unified communication solution involves quite a few steps. Decision-makers must choose the tools that will make the most different for employees and internal processes. From here, executives must decide of the system will live on-premises, in the cloud, or in a hybrid environment, and must then select the provider that will support these services. Finally, it's time to actually deploy the technology, and migrate any necessary assets over from the legacy platform to the new solution. Once everything is in place and UC solutions are up and running, decision-makers may feel that th ..read more

The Consumerization of IT has made Cloud and Mobile computing integral technologies that have been entrenched in our daily life.  When managed correctly, the adoption of services delivered over the internet presents lower, predictable costs in maintaining infrastructure, while providing flexible capacity, and adding agility to spin up new resources at the snap of a finger. We can thank the likes of cloud services providers, such as AWS or Azure, for allowing developers and early-stage investors to engage in a partnership taking place in their data centers to create the tools we utilize to ..read more

The Consumerization of IT has made Cloud and Mobile computing integral technologies that have been entrenched in our daily life.  When managed correctly, the adoption of services delivered over the internet presents lower, predictable costs in maintaining infrastructure, while providing flexible capacity, and adding agility to spin up new resources at the snap of a finger. We can thank the likes of cloud services providers, such as AWS or Azure, for allowing developers and early-stage investors to engage in a partnership taking place in their data centers to create the tools we utilize to ..read more