Unified Office, a prominent communication technology company primarily servicing industries such as auto dealerships, restaurants, medical practices, dental clinics, and the hospitality sector, recently addressed a concern regarding the deletion and mislabeling of customer names from the Caller ID field. In a letter addressed to the Federal Communications Commission (FCC), the company also drew attention to the mislabeling of legitimate calls as “Spam Likely,” issues it had previously raised in WC Docket No. 17-97, also known as the Call Authentication Trust Anchor docket. Representatives fro ..read more

During a recent live interview, Matt Hostacky, Channel Partner Success Manager at Wildix, shared some exciting news about the company’s growth and new collaborations. Hostacky proudly announced that Wildix has been recognized in the Gartner Magic Quadrant for the second consecutive year. This achievement is a significant marker of the company’s commitment to providing quality unified communications and collaboration (UC&C) solutions he explained. Matt Hostacky Hostacky also shed light on the impressive financial growth of the Estonia-based company. Wildix has seen a surge in its average r ..read more

TeamMate Technology, a leading innovator in the UCaaS space, is setting a new precedent in integrating Microsoft Teams into UCaaS solutions. In an exclusive interview with Erik Hernaez, CEO of TeamMate Technology, he revealed how their offering is paving the way for a near-seamless connection between Microsoft Teams and various PBX solutions. As Hernaez explained, “Our solution allows Microsoft Teams to become a registered softphone on any UCaaS solution or PBX. Unlike other solutions, we ensure that businesses don’t lose essential PBX features, such as presence and call transfer. We extend th ..read more

Yeastar, a leading global provider of unified communications solutions, has recently introduced an innovative solution in response to the evolving communication needs of businesses. The upgraded P-Series PBX, as explained by Kevin Huang, Regional Sales Manager of Yeastar, aims to deliver a superior user experience, being designed as an open platform that offers more integration possibilities with other apps. “We are building omnichannel contact center solutions,” said Huang. “Our platform offers videoconferencing, collaboration, and bring your own SIP trunking.” Continuing. ” We enable Managed ..read more

Kathy Mazza, Head of Channel Sales for Ooma, provides an optimistic look at the company’s position in the communications industry, highlighting its growth and ambitions. Having been with the company for just 13 days at the time of our in-person interview, she brings a fresh perspective, informed by her previous experience in the channel. According to Kathy, the road to success in the channel is not a straight path. It requires consistency, visibility, and a significant investment before reaping substantial returns. “You need continuity in booths and people to see staying power when looking to ..read more

Master Agent Telarus, a U.S.-based Trusted Technology Solutions Brokerage and sales agency that holds contracts with commercial network, cloud, and cybersecurity providers, has been busy integrating the TCG acquisition, announced at the ITEXPO #TECHSUPERSHOW in June 2022. At the time, Dan Foster, CRO of Telarus, said, “With our combined back-office staff of industry veterans, patented software tools, and sales engineers, we will continue to raise the bar of delivering white glove, personalized service that advisors have come to expect.” We recently sat down with Richard Murray, CCO of Telarus ..read more

TPx, a leading managed services provider (MSP), is transforming its network and IT systems to better serve small and medium-sized businesses (SMBs). In a recent interview with VP of Solutions Marketing Shannon Graham and CMO Lauren Wickstead, they discussed the company’s evolution from a competitive local exchange carrier (CLEC) in California in 1998 to an MSP that offers a broad range of services to SMB customers. TPx is retooling its network systems, processes, products, and people to become more agile, eliminate the network, and focus on network and IT transformation. The goal is to be more ..read more

Poly recently announced its Voyager Free 60 Series earbuds and if this review needs to be summed up in a single word, it is WOW. In our opinion, these are the first-ever earbuds that effectively straddle work and personal use. When we received them, we immediately started to play some EDM classics – Calling, Karate (NSFW) and C’Mon. We then listened to Tchaikovsky’s 1812 Overture conducted by Leonard Bernstein and the New York Philharmonic Orchestra – because – no audio review would be complete without it. The cannons didn’t sound very powerful so we then listened to a version from the Nationa ..read more

IKIN just launched its amazing 3D holographic device which projects holographic content in large format, enhancing business and consumer applications. It enables end-users to collaborate through projected 3D volumetric content. ITEXPO is taking place June 22-25 at the Miami Beach Convention Center and IKIN is located in booth 152 throughout the exhibition. Amazing standing room only @ikin_inc University event at the @ITEXPO #TECHSUPERSHOW in #Miami this week!#tech #hologram #3D #itexpo pic.twitter.com/Lgtok1fSVQ — Rich Tehrani (@rtehrani) June 22, 2021 The ARC boasts a 32-inch display that ..read more

Hundreds of millions of users were thrust into teleworking thanks to Covid-19 and often, IT teams were not and still are not prepared to support large amounts of users who spend a good deal of their day collaborating in real-time. A year ago, real-time communications was mostly conducted in an office and now, this is not the case. It is unclear what the “new normal” future of work will be but we know it involves more teleworking. Sure, 5G will help but let’s face it – bandwidth always seems to get used. 8K streaming is coming. VR, AR and binge-watching mean bandwidth issues will always be an i ..read more