Medicare Secondary Payer Act and the subsequent liens, set-asides, and payment reporting can be confusing. What is a second payer? What qualifies for reporting? Follow a discussion about CMS section 111 reporting as we ask and answer the hard questions. Presenters: Erin Rowan Myers, JD, CPHRM, AIC, AINS, AIS, ARM Amy L. Uldrick, MSN, RN, CPHRM ..read more

Dr. Lola Gershfeld has revolutionized the field of board and team dynamics. Through her dedicated practice and research in innovative approaches, she has harnessed the power of emotional connection to develop and rebuild strong emotional bonds through the Emotional Connection process or EmC - the only model of conflict repair whose approach has been tested and shown to create lasting change.In this podcast, you will be introduced to the EmC process that can help you to be much more effective in dealing with conflicts ..read more

Profound Patient Safety, Coding/Billing, and Legal Defense Concerns. William Reisbick Law Office of William B. Reisbick, PLLC ..read more

There are a number of ethical, risk management, and patient safety issues surrounding concurrent or overlapping surgery, described as when a surgeon begins a second operation, leaving the rest of the first procedure to another surgeon or practitioner to complete. This podcast reviews the risk management implications including regulatory compliance, professional practice guidance, and surgical department policy considerations. Kathleen Shostek Vice President, Healthcare Risk Management Sedgwick *This podcast was recorded in 2016 ..read more

Most healthcare organizations are aware that they must provide interpreting services to effectively communicate with patients, families, and companions; however, many Risk Managers are unaware of the liability if interpreting or other language assistance services are not provided. This session provides an overview of many of the available methods of providing interpreting services, what to look for when assessing your Language Services program and discusses areas of exposure to liability for hospitals and physician office practices. Carolyn Hager Language Services Director Advocate Health Car ..read more

Consider ten time tested strategies for successfully resolving healthcare professional liability claims. From trying the un-tryable case, to finding out what the plaintiff really wants out of a case, review real scenarios and real solutions to your medical malpractice claims. (Part 2 of 2) Jayme Vaccaro Vice President Specialty Operations Sedgwick ..read more

Utilization of ERM will provide a framework to identify and manage risk holistically by considering all risks across the organization rather than the traditional model that focuses on clinical risks.  A review and analysis of the root causes of five years of closed medical malpractice claims will provide insight into the value of an ERM approach to mitigate diagnostic errors. Teresa Kelly Senior Risk Management Consultant MagMutual Insurance Company ..read more

CNA Insurance, a healthcare professional liability insurance carrier, will review its released analysis of primary hospital and health system professional liability claims closed over the past ten years. The most frequent and significant claims will be reviewed with an analysis of selected allegations. Joyce Benton Assistant Vice President, Healthcare Risk Control CNA Healthcare ..read more

A large hospital evacuates patients due to an internal infrastructure failure in a disaster.  How does another hospital and the healthcare coalition manage this type of surge?  Advance planning knowledge for space planning and staffing, equipment and other resources to support this are crucial. Scott Aronson Principal Russell Phillips & Associates ..read more

How a physician practice group spanning across eight towns/cities on the north shore of Massachusetts adopted Toyota's Lean methodology approach to improve medication safety. Tatum O'Sullivan Director, Ambulatory Risk & Patient Safety North Shore Physicians Group ..read more