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The Contact Company
Your Customer, Our Priority- Here at The Contact Company, we add value fo..

Loyal customers are the back-bone of every business. Sure, bringing in new customers is important, but by retaining customers you can ..read more

We’re continuing our ‘Meet the Team’ feature with The Contact Company’s Recruitment & Vetting Coordinator, Gráinne Corden… ..read more

Whether you’re an employee looking to get the most out of your working environment, or an employer looking for ways to help your staff ..read more

We’re kicking off our ‘Meet the Team’ feature with The Contact Company’s Audit, Risk and Compliance Coordinator, Leon Lonsdale ..read more

This recent season of goodwill, The Contact Company employees raised funds for local charities with their festive activities… The ..read more

Customer service requirements are unique to every business. For some companies, the goal may simply be to provide enough Customer Service ..read more

Talking over the phone is a real skill. Without speaking to an individual face-to-face, it’s easy for your message to become lost in ..read more

Although the use of social media and live chat are on the up, email customer service still remains a firm favourite with customers ..read more

Every brand makes mistakes sometimes, leading to negative experiences for customers. Interactions can be tricky for the Customer Service ..read more

Your customers expect (and deserve) more than just ‘good’ customer service. If you want to keep up with the competition, you need to ..read more

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