From the daily news to your LinkedIn feed, you have probably noticed layoffs across the tech industry over the past 2 years.   These include UX writing and content design layoffs, as well as pretty much every other role. After a boom during the pandemic lockdowns, tech companies have reduced staff sizes considerably.    Whether you have a content design job or are looking for a new one, this news can feel frightening and demoralizing.   But there is no reason to be deterred from UX writing and content design as a field. While it’s important to be aware of the reality of UX ..read more

  UX writers and content designers know there is much more to their work than just words. It’s about crafting an experience that users will find valuable, intuitive, and enjoyable – by using the right words at the right time and place. This is where UX content strategy comes into play.   If you’re a UX writer or content designer, you are likely already incorporating some of the tools of UX content strategy into your work.   This post will help you think more strategically about the skills you use day to day. In this guide, we’ll delve into what UX content strategy is, why it’s i ..read more

Introduction As content designers, we’re living in a time of change. Much like in the 1990s, when our profession transitioned from physical paper to pixels and code, this decade marks the shift from manual writing to AI-powered text generation. The change is inevitable and we want to be ready.   So how can we use various AI tools to our benefit? And in what ways is AI impacting the content design practice? This article will provide the answers.   AI has been compared to many things already, but the metaphor that I like the most is that of a creative co-pilot. Just like a co-pilot ass ..read more

If humans and AI will be living and working together, then they’ll need to learn to communicate with each other. That’s where conversation designers come in. Conversation designers are copywriters that make chatbots and voice assistants more helpful, natural, and persuasive. They create trust between people and AI, and they ensure companies can truly unlock the potential of conversational AI. Looking at current technological developments in the market today, it’s clear that conversation design is going to be an important job going forward. So let’s discuss some of the things you need to be thi ..read more

It was 2008; T.I. was at the top of the charts, Netflix still delivered DVDs, and only a few of us had smartphones. With the introduction of Apple’s Siri a few years down the road, mainstream examples of “Artificial Intelligence” were scant, leaving modern depictions of the technology largely in the hands of Hollywood.     While friendly robots like C3P0 and R2D2 showed us how helpful and harmless AI could be, faceless machines like Hal 9000 from 2001: A Space Odyssey assured us that AI was cold, calculated, and here to destroy us all.     But then Iron Man hit theaters. An ..read more

Why Worry About Voice and Tone?   It’s 2023…   we’ve all had the experience of visiting a website that just wasn’t getting it right.   When we’re met with walls of droning text, It’s boring, stressful, and altogether icky.   Hopefully, you’ve also had the opposite experience, where a website or product can make you feel welcomed, heard, and seen.   It’s transformative, right!? These are the products and experiences that we just keep coming back to because it feels good to be there.   What I’m describing is the impact of the effective use of voice and tone in UX wr ..read more

Have you ever marveled at how Siri’s responses sound almost human or wondered why that chatbot on your favorite e-commerce site feels so natural?   Welcome to the intriguing intersection of UX Writing and Conversation Design, the similar, but not identical disciplines behind your seamless interactions with technology.    Let’s start by breaking down these two disciplines:   What is UX Writing?   In contrast, UX Writing focuses on the text that guides users within a product – the words on buttons, error messages, and onboarding flows.   Unlike Conversation Design ..read more

In the dynamic landscape of UX design, where creativity converges with technology, mastering a coding language can set you apart as a UX writer. The synergy between impactful content and seamless functionality is undeniable. So, if you’re ready to transcend the surface and dive deep into the world of coding, let’s explore how this journey can redefine your role as a UX writer.   Why Coding? Seriously, Why? Coding is more than a technical skill; it’s a bridge that connects your conceptualization to its tangible manifestation. By learning to code, you’re not abandoning your writer’s identit ..read more

Introduction UX writing is a game-changer in the design world.   It’s not just about pretty pixels; it’s about the words that guide, inform, and create experiences. We’re diving into nine UX writing tips that are not just for designers but specifically for UX writers.   So, let’s get the ball rolling!   Why UX Writing Matters? Enhances User Experience: Good UX writing simplifies complex tasks. Boosts Engagement: Users are more likely to interact when the text is relatable. Improves Conversion: Clear and concise text can lead to better conversion rates.   The Tips   1 ..read more

So you’ve dabbled in wireframes, got cozy with Figma, and can talk for days about user journeys—but still no UX job offer. Frustrating? Absolutely. Irreversible? Definitely not. If you’ve been hitting walls in your job search, it’s time for some strategic tweaks.   Cold Hard Facts First thing’s first, the job market isn’t exactly throwing out opportunities like free candy at a parade. And you’ve got to know what you’re up against.   Experience Paradox: The Chicken or the Egg? Ah, the age-old dilemma.   You need experience to get a job, but you need a job to get experience. As a ..read more