If Lesha Cyphers had her druthers, she would spend most of her time at the beach. Whitecaps, white noise, white-hot summer fun.   Just like being at the beach, things can come in waves when you’re a PrismHR customer success manager (CSM). Instead of just going with the flow, Lesha likes to dive in to get to the best possible solution as quickly as possible.   Her customers appreciate her dedication to helping them become more efficient, but they especially like her ability to troubleshoot issues so they don’t have to tread water. One time, Lesha says, she had to help a customer ..read more

The number of people covered by PEOs has nearly tripled since 2008. That’s good news for PEOs. But it also means the number of small- and medium-sized businesses (SMBs) ready to graduate to a self-service Human Capital Management (HCM) platform is growing too. Rick Torrence SVP, HCM Sales at PrismHR That’s also good news. By offering customers a self-service option in addition to a traditional PEO serviced model, you have the best of both worlds. When your clients have the autonomy to handle more tasks on their own, you have more time to earn more profit. And by better understanding when your ..read more

Guest Blog by Stephanie Sparks, Director, Content Marketing & Social, JazzHR  If you’re looking to fast track the hiring process for your clients, it’s crucial to focus on strategies that will accelerate hiring and help ensure they get the best candidates ahead of competitors. For many, this process can feel overwhelming.  Sometimes it seems easier to stick with spreadsheets rather than invest in new technologies and processes. But with the right approach in place, your clients can attract top talent, reduce recruiting costs and focus on growing their business, which also helps ..read more

Do you hear that? It must be the sound of music. No, not the Julie Andrews film, but the reverberations coming from Nashville (aka Music City) as we inch closer to PrismHR LIVE. Excited about PrismHR LIVE? Of course you are. This guide might give you a reason or two or three not only to register but also to spend a few extra days in Nashville! Nashville is known for a lot of things from the Man in Black and Dolly Parton to Goo Goo Clusters and Hot Chicken. And don’t you dare forget the Grand Ole Opry and Country Music Hall of Fame, ya hear? But since this year’s PrismHR LIVE theme is “Your Tim ..read more

“And I can’t deny the fact that you like me. Right now, you like me!” Who knew Sally Fields’ 1985 Academy Awards acceptance speech would still resonate in our modern society. Take, for instance, the fact that Instagram users hit the “like” button on posts over 4 billion times daily. It makes perfect sense that our society feels the necessity to be liked. Instant feedback, recognition and opinion have become a collective way in which we feel connected—even accepted. Social media has created space for such “connectedness” in our society, but begs the question whether the same effect can successf ..read more

Anybody who handles payroll, whether it’s a Professional Employer Organization (PEO), HR outsourcer or payroll service bureaus, knows how complicated payroll can be. There’s compliance, overtime, taxes and the list goes on. Not to mention that many PEOs support clients in states that have different rules and regulations to follow regarding payroll. So when we see things like how California has a new $20-per-hour minimum wage for fast-food workers going into effect April 1, we take it in stride. Even when we learn that there’s a bakery clause baked in keeping bakery minimum wages at $15, we don ..read more

As a PEO, you are inherently service-minded. Your mantra is, “We can help with that.”  That’s a good thing. And it doesn’t change when offering a self-service alternative Human Capital Management (HCM) option. Self-service doesn’t mean no service, but it does require a very different approach.  Self-service is an important differentiator for Professional Employer Organizations and critical to the success of an HCM rollout. It not only helps PEOs and clients reduce stress and operating costs, but also can improve margins. Here are five reasons why.  1. Self-service SaaS ..read more

Guest Blog by Dean R. Pawlowski, National PEO Director, Guardian Life Insurance Company American worksite employees’ overall well-being is significantly lower than in recent years. Amid inflation, global instability and increasingly high costs of living, employees are stressed. Guardian’s 12th Annual Workplace Benefits Study found that these recent economic challenges are having a significant impact on three key areas of worksite employees’ well-being: financial, emotional and physical. In addition, the percentage of worksite employees who believe their employer cares about their well-being ..read more

In Part 1, we discussed the challenges Human Resources Outsourcers have in getting small and medium-sized businesses to adapt analytics that Professional Employer Organizations (PEOs) can provide. In Part 2, we will explore some use cases for people analytics.  The key to PEO success in 2024 is being able to provide HR managers with reporting and analytic tools that facilitate decision-making, collaboration and innovation.   What they’ll find is data-driven analytic tools make it easier than ever to do just that by allowing HR managers and other users to make faster, more accura ..read more

As our meeting begins, Michael Wolff, one of PrismHR’s Customer Success Managers (CSMs), pulls out a soccer ball from the shelf behind him.  Hey, this guy’s goal-oriented, I think.  Showing me the country flag on the ball, he asks me, in his calm, cards-to-his-vest sort of way, if I know where he’s originally from. Having done some homework, I immediately recognize the flag as that of the Netherlands as I know he speaks Dutch.  What caught me off-guard, however, was the backstory that came next.  Family History  During World War II, the Netherlands stayed neutral as lo ..read more