A Real Comparison - Customer Experience vs. Customer Success
Botgento
by Arup Mukherjee
5y ago
The key is to set realistic customer expectations and then not to just meet them but to exceed them. Preferably in an unexpected and helpful way! - Richard Branson In today’s digitalized and highly competitive world, most brands know the winning battle of customer’s success that depends on providing exceptional customer experience which is comparatively known as a new type of endeavor called customer success. In the present scenario, companies have to stand out by providing the best possible customer experiences and also investing significantly in customer success platform. The term customer ..read more
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Chatbots Are Here And They Are Revolutionizing Digital Marketing
Botgento
by Arup Mukherjee
5y ago
It is 2019 and the ubiquitous chatbots need no introduction nor praise. They are everywhere. Chatbots also known as BOTS are the top trending technology that has impacted every segment and industry in the digital era. Review any “trends to watch out for” list for the past couple of years, and you are sure to find AI and Chatbot technology as the top contenders. And one area that is slowly waking up to this reality is digital marketing. Artificial Intelligence, chatbot and digital marketing complement each other very well. If you haven’t started using bots for your online marketing, then check ..read more
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Upgrade Your Store Experience, Here What You Can Do?
Botgento
by Arup Mukherjee
5y ago
It is obviously a true fact that in today’s digital world many people prefer to purchase online as it saves plenty of time and provide you an ample number of choices to opt for. Engrossed in their busy schedules and families people are looking for the convenience at affordable prices. If you want to quickly grab the customer’s attention then you to think something different from the crowd. Nowadays customers seek numerous options before buying, compare which product gives more benefit, its features and number of vital things so it is must for business owners to check out all the key points an ..read more
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10 Ways to Increase Your eCommerce Conversion Rate in Less Cost Investment
Botgento
by Arup Mukherjee
5y ago
According to the studies it has been seen that people are more online savvy than a few years back. Majority of the people shop online once or twice in a month as more varieties are available and it saves their plenty of time. This way, your eCommerce business is running in full swing with higher pace and wants higher growth expectations. To improve your eCommerce conversion rate with less cost investment can generate high revenue and gives you numerous benefits. It’s positive for a business to convert even their 2% of visitors so that they can achieve higher conversion rates with more sales ..read more
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