As the workplace becomes increasingly distributed, facilities managers need to redefine what success looks like. In this era of hybrid work, it's no longer enough to simply look at occupancy and vacancy rates. Facility management KPIs give managers a clear view of the targets they need to meet to help their organization succeed. These KPIs compile data from multiple sources and make it transparent so your leadership team can overall performance at a glance and identify opportunities for improvement. Here's a look at how facility management KPIs have changed and which ones are most important t ..read more

At a time when many people are rethinking the role of the office and reconsidering the type of work they want to be doing, a great employee experience can make the difference between attracting top talent or losing out to a competitor.  Investing in your employees is a marathon, not a sprint. You may not see results right away, so you have to take the long view and celebrate small victories. And you’re bound to encounter some setbacks along the way. It’s OK to feel discouraged as long as those setbacks don’t keep you on the sidelines for long. At iOFFICE + SpaceIQ, we're fortunate to hav ..read more

Learning how to overcome resistance to change is more important than ever in today's hybrid workplace, when change is the only constant. Many people resist change because they fear the unknown. They often focus more on what they believe they'll have to give up while underestimating what they'll gain, especially in the workplace. One example might be moving to a  smaller office space when people have become accustomed to a large corporate headquarters. While there are many benefits — including giving your workforce more flexibility to work remotely and come to the office as needed — emplo ..read more

After two years of attending virtual workplace conferences, many of us are ready to reconnect in person again. Taking the time to step away from your day-to-day responsibilities and immerse yourself in on-site workplace conferences a few times a year can rejuvenate and inspire you. These conferences are also a great way to develop meaningful relationships with other workplace innovators who are struggling with the same challenges you face.  Here are ten workplace conferences you should consider attending this year.  ..read more

The way we think about space management has evolved as organizations have adopted more flexible ways of working and adjusted to changes following a global pandemic ..read more

A standout star among the trends looming on the 2022 horizon is digital transformation. Gartner predicts an 8.4% increase in IT spending globally from where it was in 2020 – equaling a projected $4.1 trillion in 2021 ..read more

Employees take it for granted that the equipment they need will be available and working properly when they need it. But without efficient service request management, it's easy to fall behind and accumulate a backlog of repairs.  Staying on top of service requests is not only important for productivity. It's also essential for the health and safety of your workforce at a time when expectations for cleanliness have never been higher. Here's an overview of what a good service request process looks like and five steps you can take to improve yours.  ..read more

Maintaining strong communication between different generations in the workplace has always required some effort, but the hybrid workplace has made it more challenging in some ways.  ..read more

It’s clear the hybrid workplace is here to stay, but it’s also becoming apparent it has brought far more challenges than anyone anticipated.  Workplace leaders are struggling to restructure schedules, redefine the role of the office, and reinvent the employee experience for hybrid working. At the same time, after two years of working remotely, some employees are feeling disconnected from their teams and from the company’s mission. They’re also missing valuable opportunities for connection, collaboration, and mentorship. Here are three ways to re-establish meaningful relationships am ..read more

A good facilities manager is, in part, like a good mathematician. A key function of a mathematician is to compile data to balance equations and search for the desired output. A key function of a facilities manager is to gather various data points – from your real estate, your people, and your systems – and keep everything in balance to produce the desired outcome of operational efficiency ..read more