MIT Sloan Management Review | Digital Transformation
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MIT Sloan Management Review gives New management ideas and research to help thoughtful executives capitalize on the opportunities generated by rapid organizational, technological, and societal change. Follow this blog to get articles on Digital Transformation.
MIT Sloan Management Review | Digital Transformation
1d ago
Carolyn Geason-Beissel/MIT SMR | Getty Images
Up in the air, a modern plane generates 1 terabyte of data every 24 hours of flight. For airlines like the Lufthansa Group, this data can be used to create valuable business outcomes, from improved operational efficiency to higher customer satisfaction. On top of this rich data set, Lufthansa has invested substantially in deploying artificial intelligence technologies, improving data quality processes, and hiring data engineers and data scientists. However, in 2023, it recognized that it had to do more to become a truly data-driven company ..read more
MIT Sloan Management Review | Digital Transformation
3w ago
Today’s leaders must grapple with big expectations for the impact of AI on the workforce — and an even larger amount of hype. Will AI automate away a huge number of jobs? How do companies use AI to find new talent and staff new opportunities? How do leaders use AI as part of the workforce to augment performance?
These are questions we’re frequently asked at MIT SMR around the current and near-term future of AI in the workplace, but they’re misleading: The actual issues are more nuanced and complex, says David Kiron, MIT SMR’s editorial director, research.
“It’s not just about automation or au ..read more
MIT Sloan Management Review | Digital Transformation
1M ago
Who Profits the Most From Generative AI? Kartik Hosanagar and Ramayya Krishnan
Key Insight: A breakdown of what it takes to build and deploy a large language model shows where incumbents have the best prospects for success and where newer companies have an edge.
Top Takeaways: Since the launch of ChatGPT, interest and investments in generative AI models have surged. Which players stand to gain the most from the growth and adoption of this technology? Given that it is resource- and data-intensive and benefits from network effects, incumbents have the greatest advantage. However, there are some ..read more
MIT Sloan Management Review | Digital Transformation
1M ago
The phenomenon of context collapse continues to be a vexing issue for organizations. Defined as “the near impossibility, in a social media era, of intentionally and credibly managing different identities with colleagues, with family, and with friends,” this concept was at the crux of the MIT Sloan Management Review 2021 Future of Leadership report, published in collaboration with Cognizant.
In the 18 months since that research was published, we’ve seen more examples of why context collapse is one of the most fraught aspects of our digital age, at both the individual level and the organization ..read more
MIT Sloan Management Review | Digital Transformation
2M ago
Alex Nabaum/theispot.com
The Research
The authors conducted structured interviews with more than 50 manufacturing leaders, service providers, and academics worldwide, including supply chain, manufacturing, and innovation leaders at Ralph Lauren, Schneider Electric, and Unilever.
They reviewed more than 20 World Economic Forum case studies as well as comments from a metrics working group. In addition, they reviewed previous academic papers, case studies of 12 exemplar organizations, and controlled studies of specific companies.
As complex as digital transformation can be for manufacturers, l ..read more
MIT Sloan Management Review | Digital Transformation
3M ago
In fall 2023, George Westerman, senior lecturer at the MIT Sloan School of Management, led a three-part webinar series, “Generative AI in Business: Unraveling Myths, Finding Opportunities, and Preparing Your Organization.”
Although GenAI promises to transform many processes, companies also need to balance the long-term promise with current capabilities. In this session, we’ll discuss how to implement GenAI systematically in your organization. We’ll include:
Finding opportunities throughout a complex organization.
Ensuring you have the right technical and human capabilities.
Addressing policy ..read more
MIT Sloan Management Review | Digital Transformation
3M ago
In fall 2023, George Westerman, senior lecturer at the MIT Sloan School of Management, led a three-part webinar series, “Generative AI in Business: Unraveling Myths, Finding Opportunities, and Preparing Your Organization.”
In this session, we investigate opportunities to use GenAI to transform existing ways of doing business, either radically or incrementally.
We’ll explore:
Four key areas of opportunity: customer experience, employee experience, operations, and business models.
Where GenAI may augment, automate, or innovate existing practices.
New businesses in the GenAI space ..read more
MIT Sloan Management Review | Digital Transformation
3M ago
In fall 2023, George Westerman, senior lecturer at the MIT Sloan School of Management, led a three-part webinar series, “Generative AI in Business: Unraveling Myths, Finding Opportunities, and Preparing Your Organization.”
This session lays the groundwork for GenAI, including what it is and isn’t, how it relates to current and past technologies, and what it takes to make good decisions about its use. We’ll cover:
How GenAI works — including its capabilities, risks, and limits.
How GenAI fits with other AI/ML methods — and when it’s a better or worse solution.
Examples of when, where, and how ..read more
MIT Sloan Management Review | Digital Transformation
4M ago
As a legacy function, procurement probably isn’t the first thing that springs to mind when discussing digital transformation. But now that’s changing with the growing recognition that procurement, when digitally optimized, has the potential to help organizations innovate, increase sustainability, and achieve their business objectives.
In this Q&A, Todd Heimes, worldwide director and general manager of Amazon Business, talks about today’s procurement trends, opportunities, and challenges. He shares insights about how various technologies — including artificial intelligence (AI), machine lea ..read more
MIT Sloan Management Review | Digital Transformation
7M ago
Businesses today face unprecedented levels of technological, geopolitical, and regulatory disruption. In addition, persistent inflation, rising interest rates, strong numbers, and stable consumer spending all complicate the narrative and the path forward. Faced with these stresses and uncertainties, CFOs must find a way to balance margin pressures with investing in new technologies and capabilities if they want their organizations to grow and remain competitive.
Deloitte’s 2023 MarginPlus survey of more than 300 senior business executives worldwide sheds light on how companies balance the capt ..read more