Your Dealership Should Consider AI Now.
Dominion Dealer Solutions Blog
by Lindsay Crosson
2y ago
“The best time to plant a tree,” instructs the age-old proverb, “is twenty years ago. The second-best time is now.” And so it goes with artificial intelligence (AI) and your dealership. The automotive industry didn’t have the tools to implement AI twenty years ago, but it does now. Are you considering AI? If not, you should. And here’s why. An increasing number of retailers in a range of industries and product categories are reaping significant business outcomes and market leadership by implementing AI in their marketing and sales processes. Amazon and Netflix are two of the most obvious exam ..read more
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Hints your smartphone provides about your DMS
Dominion Dealer Solutions Blog
by Larry Newcomer
2y ago
No need to pull out your iPhone or Android and ask Siri or Google Assistant. Just contemplate it for a second. Unless you are very young, chances are it’s not your first mobile phone. Why? Because technology has rapidly evolved over the last thirty-five years. If you had one of the earliest ‘brick’ phones, texting was a distant dream. Getting route guidance still required fetching a big paper Evolution of mobile phone technology map from the glove compartment. And if someone asked if you were on Twitter thirty five years ago, you would reply with a puzzled stare…or a punch in the face ..read more
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What’s in a name? Dominion VUE® WebDMS
Dominion Dealer Solutions Blog
by Larry Newcomer
2y ago
Built on experience. Designed for the future. Our newest cloud-based DMS solution is still called Dominion VUE®. But since it is the first built in the cloud, for the cloud dealer management system, we’ve always believed that calling it a DMS just didn’t fit. The introduction of Dominion VUE created an entirely new category of DMS…true Software as a Service (SaaS) software built from the ground up in the Microsoft Azure Cloud. Revolutionary stuff. No one else had done it before in the U.S. So lumping it in with all the other ‘legacy’ DMS options just didn’t fit. That’s why we now call VUE a We ..read more
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Dominion Dealer Solutions’ DealActivator Named 2019 Auto Dealer Today Dealers’ Choice Award Winner
Dominion Dealer Solutions Blog
by Brooke Reese
2y ago
Company Secures First Place in Data Mining Category Norfolk, VA – August 15, 2019 – Dominion Dealer Solutions™, the leading provider of automotive dealer customer experience solutions, announced today that its DealActivator data mining service secured first place in the 15th Annual Auto Dealer Today Dealers’ Choice Awards program. “Breakthrough advancements are significantly impacting data mining services,” said Jill Whitehead, Senior Vice President of Operations, Dominion Dealer Solutions. “Not only are they allowing dealers to better identify the most qualified opportunities, but also deliv ..read more
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Leverage the Big 3 for the Best Service Customer Experience…and profits!
Dominion Dealer Solutions Blog
by Tom Edwards
2y ago
Customer experience is everything today. Consumers are expecting more from all the businesses they interact with whether it’s their rideshare service, gym, favorite restaurant, bank, etc. Disappoint customers today and they will let their friends and the whole world know about it in online reviews. Delight them and they’ll spread the word. The customer experience you provide in your service department always depends on optimizing the Big 3 – People, Processes, and Technology. You can hire the best Service Advisors and Techs, but if your processes and technology do not enable them to deliv ..read more
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Will we see you at Innovative Dealer Summit?
Dominion Dealer Solutions Blog
by Charmaine Berina
2y ago
Are you looking to learn more about the latest in innovative technology, emerging internet strategies, and best practices in dealership operations today? Or are you seeking to network with colleagues and share insights with some of the industry’s most reputable leaders? Either way, come and join Dominion Dealer Solutions as we participate at the Innovative Dealer Summit where we are a proud Performance Sponsor. This two-day event will run from Tuesday, March 26th through Wednesday, March 27th at the Denver Convention Center. Considered one of the definitive management education forums for deal ..read more
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Can Your Dealership Benefit From Automated Marketing?
Dominion Dealer Solutions Blog
by Austin Norris
2y ago
Marketing automation is becoming one of the newest technology trends and is reaching mass adoption with forward-thinking companies. This newer technology is changing the way companies target and connect with customers. This added power of personalization also has great potential for automotive dealers. Has your new or used car dealership caught on to the trend? With technology automatically managing marketing processes, you can create more personal connections that increase dealership sales and service wins. Dealers who fail to integrate automated marketing into their processes will soon find ..read more
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Is your DMS a Help or a Headache?
Dominion Dealer Solutions Blog
by Alex Haab
2y ago
Using the Four C’s to Determine if Your DMS is Up to the Challenge   It started out as a fine idea. The dealer management system (DMS) was designed to be the central nervous system of the dealership. The problem with many DMS platforms, however, is that they are outdated — some were developed before the Internet was invented. Vendors have attempted to maintain functionality by bolting on new applications here and there, but the result has been a series of patches and workarounds that don’t work well together or conform to a dealership’s processes — worse, they sometimes make the deal ..read more
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5 Tips to Ensure Your Inventory Grabs Shopper Attention
Dominion Dealer Solutions Blog
by Austin Norris
2y ago
Managing inventory can be complicated for dealers, but does it have to be? In order to get noticed, vehicles must be available where consumers are shopping, be priced to sell, and merchandised with engaging stories. Creating a strategy that combines these elements can help your dealership stand out against competitors. Check out these 5 tips to help your dealership sell more cars.   #1. Competitively Price Vehicles  for Profit Market averages and quick turn rates aren’t always the best ways to determine a pricing strategy. A recent study by AutoTrader shows that price researching is ..read more
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Dominion Dealer Solutions ‘cleans house’ at the 2019 AWA ceremony
Dominion Dealer Solutions Blog
by Meagan Murray
2y ago
Four-time AWA award winner Dominion credits commitment to providing dealers with the most innovative technology on the market FOR IMMEDIATE RELEASE January 25, 2019 Norfolk, Va. Dominion Dealer Solutions has received four Automotive Website Awards (AWAs), and was one of the most awarded companies at the 2019 ceremony that occured last night. The AWAs are a well-regarded and recognized benchmark in the automotive industry, and represent the findings of an extensive review process conducted by Pasch Consulting Group (PCG).  Dominion is honored that their commitment to providing dealers with ..read more
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