4 trends every retailer should know
Tulip Retail
by Aisling Keogh
1w ago
Breaking down the key themes from Shoptalk 2024 Shoptalk 2024 brought together industry experts to delve into the latest trends shaping retail and consumer behavior.  Here are four key takeaways from the event to consider integrating into your retail strategy to stay ahead of the competition. Trend #1: Reshaping personalization with AI Data-driven decisions and consumer insights are pivotal. Shoptalk highlighted AI’s continuous impact, showcasing how AI algorithms leverage Big Data to enhance customer experiences and tailor outreach strategies. During the session “The AI Opportunity for I ..read more
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7 For All Mankind extends partnership with Tulip to elevate customer engagement
Tulip Retail
by Aisling Keogh
1w ago
As seen on PRNewswire Tulip Clienteling is instrumental in driving cross-channel sales and store traffic at 7FAM Tulip, a leading cloud-based retail customer engagement platform provider, is excited to announce the extension of its partnership with 7 For All Mankind, the renowned American denim brand. This strategic decision underscores 7 For All Mankind’s dedication to delivering exceptional client experiences through advanced omnichannel clienteling strategies. Since partnering with Tulip in 2020, 7 For All Mankind has utilized Tulip’s best-in-class Clienteling tool to enhance customer conne ..read more
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How can technology help brick-and-mortar retailers compete against e-tailers?
Tulip Retail
by Aisling Keogh
1w ago
Physical retail isn’t dying; it’s evolving In the era of e-commerce, traditional retailers find themselves engaged in a challenging battle with their online counterparts. Physical stores not only grapple with the financial burdens of renting prime locations and employing staff, which often exceed the expenses of online operations, but also face limitations in customer outreach due to their localized presence. One of the key distinctions between brick-and-mortar stores and their online counterparts lies in the aspect of convenience. Online shopping consistently outshines in-store shopping in te ..read more
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Trailblazing women in retail
Tulip Retail
by Aisling Keogh
2w ago
Honoring a legacy of innovation As we near International Women’s Day, it’s fitting to honor the women who made their mark in a landscape often dominated by men. While the fashion and beauty industry often targets female consumers by using their bodies to sell products, behind the scenes, it has mainly been driven by men. As the fashion industry expanded its influence, many pioneering women broke barriers and shattered glass ceilings, paving the way for future generations. Their impact goes beyond aesthetics; they sparked movements, encouraged self-expression, and promoted the accessibility of ..read more
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How Jenni Kayne boosted AOV by 50%
Tulip Retail
by Aisling Keogh
1M ago
The impact of Tulip Clienteling on the growing lifestyle brand Jenni Kayne was ahead of the game when it came to creating a personalized experience for their customers through clienteling. But, the manual clienteling practices made it difficult to measure the effectiveness of their activities, and nearly impossible to optimize their in-store and outreach sales processes. This case study outlines how Tulip helped Jenni Kayne digitize their clienteling strategy, revolutionize their outreach and engagement activities, and provide the data they needed to drive strategic business decisions. The imp ..read more
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Defining the omnichannel associate
Tulip Retail
by Aisling Keogh
1M ago
Empowering retail innovation through customer experience The essence of traditional roles within retail settings is transforming in response to digital retail experiences.  One prominent example of this shift is the rise of the “omnichannel associate.” No longer confined to the aisles, these adaptable, digitally savvy team members are the linchpin that binds online and offline retail experiences, catering to the changing needs and behaviors of modern consumers. So, let’s dive into what an omnichannel associate is, why they’re essential to the retail sector, and how retailers can reimagine ..read more
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Increasing customer loyalty for home design and improvement retailers
Tulip Retail
by Aisling Keogh
1M ago
Unlocking lifetime value through clienteling and checkout innovation Retailers in the home design and improvement industries— encompassing furniture, home decor, and hardware retailers— navigate an increasingly competitive market, and it is crucial for them to shift their focus beyond single transactions to the broader concept of lifetime customer value (LCV), and how to build customer loyalty. This approach means viewing each customer— especially VIPs— as an ongoing relationship, not just a one-time sale. It’s about creating a customer-centric business model that delivers exceptional experien ..read more
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What is clienteling?
Tulip Retail
by Aisling Keogh
1M ago
A tapestry of love and technology Love is woven into the very essence of clienteling. That may seem like a lofty statement, especially if you’ve just started on your clienteling journey. But don’t worry, you’re not alone. In this blog we’ll first answer common questions about clienteling including “What is clienteling?”, “How does clienteling work?”, and “Who is clienteling for?” before diving into how it helps retailers show their customers the love. So, what is clienteling? In short, clienteling is the practice of developing one-on-one relationships with customers and should focus on empower ..read more
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5 retail trends going into 2024
Tulip Retail
by Jennifer Mountain
2M ago
What to expect from this year’s top challenges and retail solutions Going into January each year, the retail industry gets to dig its talons into the juicy trends, topics, and tech at the NRF Showcase that help set the stage for what to expect over the next 12 months. NRF 2024 hosted speakers from iconic retail brands like Saks Fifth Avenue and Saks OFF 5TH, Victoria’s Secret, SSENSE, Canada Goose, and Tapestry Inc. who all gave unique insight into their corner of the retail sphere. With over 100 sessions and workshops, NRF 2024 gave us a look at this year’s hottest trending topics, challenges ..read more
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Tulip announces Tulip Pay, a payment integration powered by Stripe
Tulip Retail
by Jennifer Mountain
2M ago
As seen on PRNewswire Omnichannel payment processing built for Tulip POS, powered by Stripe Terminal TORONTO– January 15, 2024- Tulip, a leading provider of retail customer engagement solutions, today announced the launch of Tulip Pay to support in-person retail transactions. Tulip Pay is a payment integration powered by Stripe, a financial infrastructure platform for businesses. Tulip Pay is a full-featured payment system that’s simple and quick to deploy, easy to maintain, and fully supported by Tulip. Tulip clients can use Tulip Pay to close out in-store, curb side, BOPIS, ROPIS, and BORIS ..read more
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