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The DiJulius Group
The DiJulius Group is an expert resource used by private and public compa..
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1.    Customer Service Feature Story How To Make Employee Pay Irrelevant Today is a tough labor market—in 2019 employee turnover was ..read more

1.    Customer Service Feature Story Do You Have Negative Cues That You Are Not Aware Of? By Jess Pischel There is always an ..read more
The DiJulius Group by John Dijulius - 2w ago

1.    Customer Service Feature Story  Meet The Most Liked Person I Have Ever Met Some people are “connectors” by nature. I have ..read more

5 Quick Tips To Help You Make Price Irrelevant 1.    Customer Service Feature Story The Chief Marketing Officer Position Is On The ..read more

This article is brought to you by Nick Glimsdahl, MBA.  As the primary point of interaction between your business and your customers, a ..read more

5 Quick Tips To Help You Make Price Irrelevant 1.  Featured Article The Rise of The Human Relationship Debt Crisis Is it a good thing ..read more

Make Your New Year’s Resolution To Lead The Revolution Are you ready to stop TALKING about making your company’s Customer Experience ..read more

The Best Customer Service Articles from 2019 The results are in, and here are The DiJulius Group subscribers’ favorite articles of 2019 ..read more

5 Quick Tips To Help You Make Price Irrelevant 1. Customer Service Best Practice Are You Sure You Know Why Your Customers Are Loyal? By ..read more

1. Lack of Executive Sponsorship – Just because you say you’re committed to your company’s customer service; your actions don’t ..read more

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