This is an update to one of our popular posts. This post was updated on May 1, 2019.  Observation We have found that the best way for organizations to “boost” and then “sustain” high software user adoption is to develop and implement a comprehensive user adoption strategy. Most software failures occur when organizations take a Go-Live centric approach (on-time & on-budget delivery of technology) without taking the necessary actions to drive and sustain user adoption over the life of the system. It is important to recognize that user adoption is all about changing user behaviors; it is n ..read more