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Trooya Blog
Trooya is a cloud based Social CRM & social media customer service tool w..
To build a wholesome brand community, there is nothing that beats social media. Additionally, it also helps to boost the customer base for ..read more
It almost goes without saying loud how consumers are living against the backdrop of a digital landscape. Look around. Isn’t that obvious ..read more

Gone are those days when people were willing to hold on the telephone line to speak to the customer service team or wait for days to have ..read more

Editor’s note: In our previous blog, we discussed why it’s important for brands to know the art of apologising and what they should ..read more

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