5 Ways DSPM Elevates Customer Service Standards For Tech Companies
31West Global Services Blog
by Nancy Pais
3d ago
Tech companies are in a relentless pursuit to heighten the caliber of their customer service – a critical determinant of success. Amidst this endeavor, Data Security Posture Management (DSPM) emerges as a formidable ally. It’s subtle, but substantial – like having an unbreakable shield that not only guards but also enhances capabilities. DSPM isn’t just about securing data; it transforms how tech firms engage and hold the trust of those they serve. So what happens when DSPM becomes part of the customer service equation? We uncover five pivotal advantages: from deepening consumer trust throug ..read more
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Geofencing Advice For Local Online Retail Businesses
31West Global Services Blog
by Nancy Pais
1w ago
In this era, online shopping has revolutionized how people shop, shifting away from traditional brick-and-mortar stores. With a few clicks, consumers can conveniently purchase goods and services from the comfort of their homes. For entrepreneurs in the retail sector, it’s essential to employ tools and strategies that elevate their brand and attract their desired customer base. A particularly effective tactic in contemporary times is geofencing. But what is geofencing, and how does it work? Geofencing technology empowers businesses to target customers in specific areas by creating boundaries ..read more
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10 Reasons Why You Need 24/7 Support Services In 2024
31West Global Services Blog
by Nancy Pais
1M ago
In today’s competitive business landscape, the focus is on providing customer-centric solutions. Identifying your clients’ needs, putting them first, and ensuring that your goals align with their requirements are some key factors that can help establish your brand. As your business scales, your customers will demand a 24/7 support service that provides real-time assistance when needed. Addressing customers’ concerns promptly and answering their smallest questions at the earliest can make a huge difference to your brand’s image. That is why more and more companies are embracing after-hours ca ..read more
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How To Enhance Data Security In Engineering Services Using Office 365
31West Global Services Blog
by Nancy Pais
2M ago
The growing risk of security breaches has encouraged businesses to adapt to the latest and advanced security practices. Encryption, tokenization, multi-factor authentication, and access control are some of the security measures that every business, no matter their size or industry, implements today. In particular, IT firms need more robust security tools, as they work with clients’ confidential information. The engineering or IT firms have access to their clients’ data, hardware, software applications, and the entire IT infrastructure. They don’t just manage the technical services, but facil ..read more
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Educating the Digital Generation: The Importance of Cybersecurity Awareness in College
31West Global Services Blog
by Nancy Pais
2M ago
Living in a fast-progressing world with constantly appearing new technologies and Internet features requires the user’s maximum caution and awareness about possible cyber dangers. Digitalization has brought plenty of benefits to our everyday life. However, it has given a lot of opportunities to some individuals to use it for particular fraud activities. Educational institutions are one of the most vulnerable targets for cybercrimes as they involve a huge amount of information and personal data of students. That’s why colleges need to implement strong cybersecurity measures and also to make s ..read more
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AWS Solutions Architect Salary
31West Global Services Blog
by Nancy Pais
2M ago
Introduction to AWS Solutions Architect Role Amazon Web Services (AWS) is a cloud computing platform that offers a broad range of cloud services to organizations of all sizes. An AWS certified solutions architect plays a key role in deploying and managing a company’s cloud computing architecture on the AWS platform. The architects are also involved in migrating existing systems to new services on Amazon’s platform. In the bigger picture, they play a pivotal role in shaping the vision of AWS solutions for their organization. Their main goal is to understand the company’s requirements and selec ..read more
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Cyber Security Guide For Students In 2024
31West Global Services Blog
by Nancy Pais
3M ago
In this digital age, cybersecurity is more important than ever to keep kids’ schooling safe. As more schools go online, kids are learning a lot and interacting with technology all the time. They now have a lot of new options, but they are also more likely to be hacked. Using technology in school leads to several problems. Cyber threats can be found everywhere online. Online, students need to be careful because of sophisticated fake attacks that steal personal information and slow the spread of malware and ransomware. Threat actors use social engineering to get personal and school info, which ..read more
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Crafting Cybersecure Websites: Essentials For Modern Web Design
31West Global Services Blog
by Nancy Pais
4M ago
In the digital era, where the internet is a central pillar of our daily lives, the importance of cybersecurity in modern web design has never been more crucial. Websites are not just digital storefronts or platforms for content; they are vital assets that require robust protection. As the first line of defense against an ever-evolving landscape of cyber threats, a well-designed website must integrate security at its core. From small businesses to large corporations, the risks of overlooking cybersecurity can lead to severe consequences, including data breaches, financial losses, and damaged ..read more
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How To Recognize And Avoid Phishing Scams Online?
31West Global Services Blog
by Nancy Pais
4M ago
You have to be cautious, as disguises of phishing scams are prevalent. Have you ever received an email claiming to be from a prince, offering a share of their fortune? You know better than to fall for that one, but what about emails, texts, and calls that appear to be from trusted individuals like your CEO or colleague? Recent data highlights an alarming increase in phishing scams, making them harder to detect: Barracuda reports that 91% of all cyberattacks begin in your inbox; Verizon finds that human errors contribute significantly to cybersecurity breaches, responsible for 82% of attacks ..read more
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Azure For Education: Empowering Students With Cloud Computing Skills
31West Global Services Blog
by Nancy Pais
4M ago
In an era where technology shapes our everyday lives, cloud computing is a cornerstone of modern tech innovation. Among the giants in this field, Microsoft Azure has emerged as a leader, offering scalable and flexible cloud solutions. For the educational sector, Azure is not just a tool but a gateway to future-ready skills, equipping students with the knowledge they need in a tech-dominated world. The Role of Cloud Computing in Education The educational sector increasingly embraces cloud computing, with trends indicating a shift towards more virtualized learning environments. Schools and u ..read more
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