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TeamSupport - Customer Support Blog
B2B Customer Service and Support Software Blog offers customer service ti..
All companies strive towards having a strong corporate culture. People make a business what it is, so keeping them happy, motivated, and ..read more
The concept of “customer churn”, or customers leaving a business, is something that keeps executives around the world awake at night. ..read more
The new year is here and with it comes our annual list of key customer service trends! Our 2019 trends article was a huge hit, so here’s ..read more
Automated phone technology, such as interactive voice response (IVR) menus, can save businesses time and money on customer support. These ..read more
As we look forward into the next decade, let's first reflect back to the previous one and the impact it had on customer support. The 2010' ..read more
While 90% of business-to-business (B2B) leaders recognize the importance of customer support, fewer than 25% of companies excel at helping ..read more
Simply put, your business needs customer service strategies that improve their productivity and customer satisfaction. The right ..read more
You get a support call escalated to you one minute, your boss tells you to call a different customer the next, and a few minutes later ..read more
You’ve given them countless product demos. Made executive trips to their headquarters. Answered their questions on Saturday mornings. ..read more
As technology continues to move forward, more companies are seeing an influx of international customers that didn’t exist a decade ago. ..read more

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