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Logicalware - Customer Service Blog
Smart, efficient email management software for exceptional customer servi..

Logicalware, a pioneer of email automation and customer service software, has announced the sale of the company to Puzzel, a leading ..read more
Save the Children’s mission is to inspire breakthroughs in the way the world treats children, to achieve immediate and lasting change in ..read more

How many texts do you receive in a day? How fast do you check a message when your device notifies you? Because of our reliance on phones, ..read more

GoSkippy is a dynamic and fresh company in rapid growth. Based in Bristol, GoSkippy provides insurance services to the motor industry. It ..read more

Companies need a proactive and cohesive support and communication strategy. SaaS companies in particular need to create meaningful ..read more

Even if you love your job, seeing the deluge of emails that piled up over the weekend can be terrifying. Here are some brilliant ways to ..read more

Everyone knows the importance of offering incredible customer support. Review websites and social media make it easy for unhappy customers ..read more

With unlimited automations, agents and conversations, free live chat provides support to improve customer satisfaction. Source ..read more

Welcome to my favourite place, a remote Scottish beach shaped by centuries of wind and waves. Looks great, doesn’t it? Logicalware is a ..read more

The ultimate checklist to maximise your use of live chat and its unique features, ranging from the obvious to the minute details. Source ..read more

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