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USAN - Omni-Channel and Contact Cente..
USAN provides omni-channel customer engagement solutions that can deliver..
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USAN announces the availability of digital communication channels in Contact Suite, a set of pre-packaged applications for Amazon Connect ..read more

USAN announced today that it has achieved the Amazon Web Services (AWS) Service Delivery Partner designation for Amazon Connect, ..read more

  March 18, 2019 – USAN, a provider of cloud-based customer engagement solutions, today announced the availability of Agent Desktop for ..read more
Calculating the Total Cost of Ownership for Amazon Connect Total cost of ownership (TCO) is an important factor to consider when deciding ..read more

USAN’s solution gives customers the ability to quickly connect Dialogflow Enterprise Edition to existing corporate telephony networks ..read more

When Amazon released its contact center service, Amazon Connect, it was met with skepticism by some industry insiders because it didn’t ..read more

It’s no wonder that “self-service” is one of the first adjectives Amazon uses to describe Amazon Connect. Self-service is quite ..read more

When Amazon released its cloud-based contact center service, it was met with skepticism. In a feature-by-feature comparison with any of ..read more

Visual IVR for Amazon Connect extends omnichannel IVR to Amazon Connect service October 23, 2017 – USAN, a provider of cloud-based ..read more

Does Your IVR Really Save You Money? As the original self-service tool, IVR technology has long been a cost savings mechanism. ..read more

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