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Customer Service Life
This is a blog dedicated to good and bad customer service experiences wit..
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Happy (belated) New Year! 2019 was a great year and as we’ve done in the past, I want to take a few moments to share some articles and ..read more
Image by DanaTentis from Pixabay It’s amazing the customer service insights I gain from raising my kids. We recently moved to a new ..read more
Image by Paul Brennan from Pixabay This article was originally published on CX Accelerator on October 3, 2019. Click here to read the ..read more
Image by Keith Johnston from Pixabay A couple weeks ago I took my family to a local sporting event that cost north of a hundred bucks. ..read more
Recently, I had a really great experience at Armstrong Garden Centers where they went out of their way to help me tend to a dying ..read more
If you could sum up your 2019 in one quote, what would it be and why? Jeremy: We’ve had some significant transition in my family this ..read more
Image by Amit Kumar from Pixabay Some time ago I wrote about my road to recovery after a back injury and indicated that yoga was on my ..read more
Friend and Contact Center Geek, Matt Beckwith, shared this Tweet on December 5th, 2019: How funny – to use a social media channel to ..read more
  Cloud Cherry Customer Experience Influencer 2019/2020 Award Winner Celebration Video - YouTube   Not to sound self- ..read more
Image by Pexels from Pixabay Lately I’ve been working to be consistent on a couple writing initiatives that are helping me be more ..read more

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