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Kate Nasser - Customer Service
Kate Nasser is known as The People Skills Coach and has been helping glob..
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Overcome these obstacles to lead customer service morale. From customer experience maven Kate Nasser, The People Skills Coach™, author ..read more

Courageously care this way for great service & teamwork - even on bad days. Insight fr Kate Nasser, The People Skills Coach™ ..read more

Avoid these defensive replies to feedback to preserve other's trust & professional respect of you. Success insights fr Kate Nasser, ..read more

Want high performance from your customer service employees? Show them the true impact they have on customers! Leading morale tips fr Kate ..read more

We ask customers to do something hard -- trust us. So remember customers need to trust we will do the following. By Kate Nasser, The ..read more

Leadership: You know positive attitudes succeed. Yet negativity abounds. Here's why. Leading morale insights from Kate Nasser, The People ..read more

Leaders, a great employee attitude is essential not negotiable. Lead, inspire, & expect it. Don't tolerate a bad attitude. Tips fr ..read more

Before you vent your heavy frustration on others by being verbally abusive, remember you will lose everything. Here's why. Kate Nasser, ..read more

Do you want to make customers smile? If you mean more than entertain them, here are guaranteed steps to wow 'em. Kate Nasser The People ..read more

Manage expectations with these people skills. It improves leadership, teamwork, sales, & customer service experience. Kate Nasser, The ..read more

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