Under the new brand, Zahoree now becomes the CX holistic experience   San Jose, CA, July 14th, 2023. Infolink-exp, the global technology support services company, announced that it has changed its name to Zahoree, effective on July 14th. The reason behind the name change is to better reflect the technology and CX services platform that the company offers to its customers, which now includes Zahoree Virtual Teams, the fully managed CX delivery platform that allows technology and new economy companies to assemble and manage their CX teams virtually. POSITIVE CUSTOMER IMPACT Since 2012, Info ..read more

NEW YORK, August 16, 2022 Today, Inc. revealed that Infolink-exp is No. 3199 on its annual Inc. 5000 list, the most prestigious ranking of the fastest-growing private companies in America. The list represents a one-of-a-kind look at the most successful companies within the economy’s most dynamic segment—its independent businesses. For the 3rd time, Infolink-exp appears on the Inc. 5000, ranking No. 3199 with year revenue growth of 166 percent.   READ THE FULL LIST HERE: INC.5000   The companies on the 2022 Inc. 5000 have not only been successful, but have also demonstrated resilience ..read more

NEW YORK, August 17, 2021 Inc. magazine just revealed that Infolink-exp Technology Solutions is No. 2311 on its annual Inc. 5000 list, the most prestigious ranking of the nation’s fastest-growing private companies. The list represents a unique look at the most successful companies within the American economy’s most dynamic segment—its independent small businesses. For the 2nd time, Infolink-exp appears on the Inc. 5000, ranking No. 2311 with year revenue growth of 185 percent. READ THE FULL LIST HERE: INC.5000 2021 Not only have the companies on the 2021 Inc. 5000 been very competitive within ..read more

For the technology industry it was that time of year again! CES 2021 was here, but this time around the well-known conference organized by the CTA (The Consumer Electronics Association) went digital! For the first time in 54 years we experienced a virtual trade show, where exhibitors showcased their products by coming up with innovating ways to do so. In addition, the technology business community interacted with each other through multiple communication channels such as real-time chats, messaging and other networking tools. As we all know CES 2021 is all about the future, as every year it exh ..read more

Listen to our CEO José A. González as he joins Betsy Westhafer and Tony Bodoh on the Really Know your Customer Podcast to talk about how Infolink-exp Customer Journey Support Model helps technology companies scale. Really Know your Customer Podcast Website   “When a business is ready to scale, it’s no longer about the product or marketing. It’s all about keeping relationships with the customers” José González.   José González as a tech entrepreneur himself, knows the challenges that IoT/Tech companies encounter along the way as they experience growth. José brings all his expertise o ..read more

DESIGNED FOR: CONSUMER IOT AND SMART TECH COMPANIES Did You Miss Our Webinar? Watch It Here!  The Emergence of The Transformation Economy Want to learn how to leverage your Customer Support and CX teams to generate revenue at your consumer IOT or smart tech company? On May 28th, 2020 we joined #1 Best Selling Author Tony Bodoh and Infolink-exp CEO José Antonio González on a live webinar. If you are in charge of  Customer Operations, Customer Experience, Customer Support, Customer Success, and Marketing in a technology company or startup you can not miss it! Watch now to learn… You’ll le ..read more

DESIGNED FOR: CONSUMER IOT AND SMART TECH COMPANIES REGISTER HERE! May 28th, 10:00 AM PT Join Us! If you are in charge of the following in a technology company or startup: Customer Operations, Customer Experience, Customer Support, Customer Success, and Marketing. You will learn… About a silent revolution in our economy that few are aware about, which will create a shuffling of the companies that succeed, fail or transform. How IoT and smart tech companies are perfectly positioned to drive the transformation economy. How a B2C smart tech company can use a customer success paradigm and their s ..read more

Infolink-exp was feature on ‘INVEST IN SPAIN’ by ICEX, the Spanish Institute for Foreign Trade. Read the full article here: www.investinspain.org   Infolink-EXP partners with rapidly scaling IoT technology companies, to deliver an unsurpassed customer experience to end users. That is why we have developed the Customer Journey Support methodology, to help vendors support their customers throughout their lifetime, from pre-sales to activation and on-boarding, first-use, ongoing support, and upgrading. We augment our clients support operations along the customer journey with services and dat ..read more

Meet our new Head of Operations at Infolink-exp Europe. We are glad to welcome Marit Hov Bjellvag to our team! Her background of over 20 years in user and product support with global tech companies makes her the perfect leader for Infolink-exp’s expansion in Europe. Her experience as a global IT manager for EMEA, America and APAC markets led her to work for well established brands in the IT space such as Cisco Systems, where she led product and customer support teams for Norway, Sweden, Finland, Denmark, and Poland markets. Infolink-exp Head of Operations – Europe (bottom-center) visiting Juar ..read more

Infolink-exp, a leader in global technology support services, announced the opening of its European office today.   SAN JOSE, CA, November 4, 2019. – Infolink-exp’s new office will be based in Málaga, Spain and will serve European and Asian companies, as well as North American clients moving into the European IoT market. “Some of our U.S.-based clients, companies out of San Francisco, the Silicon Valley, and New York City among others, are growing rapidly and expanding into overseas markets with their products. Often the first step in their expansion is the EMEA market, and we at Infolink ..read more