Win The Work Before You Bid: The Pre-RFP Sales Process
Bellrock Management Consultants | Business Management Blog
by Tara Landes
1M ago
Your sales process should never start with the receipt of an RFP. To reliably bring in business, particularly from new clients, you must begin the sales process long before you write the proposal. When you know a prospect very well, you can tailor your response to their RFP in a way that few competitors can and even fewer bother to do. Writing a customized response takes just as long as picking through past proposals to find previously written pieces that sort of apply, so it makes sense to customize each proposal to its specific audience. But this process only works if you get to know th ..read more
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Unlocking Employee Retention: The Power Of Stay Interviews
Bellrock Management Consultants | Business Management Blog
by Tara Landes
5M ago
Even a cursory glance at Canadian demographics demonstrates why employee retention is a critical concern for any small business. Despite immigration and the rise of technological solutions (e.g., AI), we’re still looking at a shortage of talent as the boomers age out. Let’s not exacerbate the issue with the self-inflicted wounds of unhappy staff leaving early. Losing talented employees can be costly and disruptive. One valuable tool in retaining your best team members is the “stay interview.” What Is a Stay Interview? A stay interview is a structured conversation between a manager and an emplo ..read more
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Onboarding An Internal Hire
Bellrock Management Consultants | Business Management Blog
by Tara Landes
6M ago
Promoting from within is a testament to the talent and potential within your organization. When a team member is elevated to a managerial role, it’s an opportunity for growth and development. However, ensuring a smooth transition from individual contributor to team leader can be challenging. In this blog post, we’ll discuss how to onboard a new team leader promoted from inside the organization, identify potential pitfalls, and provide strategies to mitigate associated risks. Understanding the Unique Challenge Promoting from within is a sound strategy for maintaining institutional knowledge and ..read more
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How To Solicit And Receive Feedback
Bellrock Management Consultants | Business Management Blog
by Tara Landes
7M ago
We are all leaders in some capacity. Maybe you lead a company, a small functional group, a volunteer committee, or your family. While rewarding, leadership can also be lonely. Praise comes rarely and you only hear from the masses when they have a complaint to lodge. It can seem that no one is willing to tell you the “truth” and there is no one to help develop your performance. Sometimes, the issues raised are ridiculous. Other times, the truth hits a little closer to home than we might like. Whether feedback is positive or negative, asking for it well and receiving it in emotionally healthy wa ..read more
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7 Key Financial Metrics
Bellrock Management Consultants | Business Management Blog
by Tara Landes
9M ago
Financial reporting can be confusing to the average small business owner. They didn’t train in it, and the professionals they hire to help them with it often focus on tax rather than managerial accounting. There are a lot of numbers on those financial statements. If we can get the management team to focus on seven key financial metrics and consistently improve performance on them over time, the impact can be significant. Why Is It So Complicated? Inflation, rising interest rates, tight labour market, supply chain issues…it’s never been more important to understand your financial reporting than ..read more
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How To Resolve 5 Common Business Mistakes
Bellrock Management Consultants | Business Management Blog
by Tara Landes
10M ago
With many tasks to juggle, decisions to make, and the fact that they are humans, it’s not surprising that business owners make mistakes. Mistake may not even be the right word. Usually, they know what to do but the things that aren’t crises get de-prioritized as daily fires are fought. These things – things they know would have a significant positive impact on the business if they just did them but keep getting put off – are often what are creating the fires in the first place. It’s like exercise. You know it’s good for you, but if you don’t get out for that power walk or cross-fit session tod ..read more
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5 Tips to Manage New Generations
Bellrock Management Consultants | Business Management Blog
by Tara Landes
1y ago
In some ways, all humans are motivated by similar means. Bellrock Management Foundations teaches that we all want BAMP – belonging, autonomy, mastery, and purpose in our work (and the rest of our lives). But there are attitudinal and experiential differences between Generation Y (also called “The Millennials”) and Generation Z that Baby Boomers and Generation Xers need to consider if we want to keep our North American colleagues engaged and thriving. Generalizations are dangerous in general, but treating Millennials and Gen Zers as a single cohort is not just risky, it’s wrong headed. Gen ..read more
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Compensation During Inflation
Bellrock Management Consultants | Business Management Blog
by Tara Landes
1y ago
It’s tough to find good people in this tight labour market. Once you’ve got them, you want to keep them. But what do you do when wage inflation means your new hires are demanding more than you pay your loyal long timers? What if your prices are already as high as you can charge? What if you give everyone a raise only to have the market crash under your feet? It should come as no surprise that every company is experiencing some form of this challenge in today’s market. This provides: Comfort – you’re not alone! A solution – you don’t need to invent the wheel on this one. Here are the five act ..read more
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Small Business: Ready for a Low Tide?
Bellrock Management Consultants | Business Management Blog
by Tara Landes
1y ago
Congratulations! You weathered the most recent economic storms and kept your corporate ship afloat. As the saying goes, a high tide floats all boats – it’s when the water levels go down that the skipper is really tested. I don’t know if it’s climate change or what, but there have been some surprisingly low tides lately. The focus for small business in the coming year is balance sheet improvement. You know, the balance sheet. The one that you skip over each month as you anxiously seek the net profit number. You balance sheet is where business health is reported. For the coming year, holding on ..read more
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10 Awesome Ways to Improve Small Business Performance
Bellrock Management Consultants | Business Management Blog
by Tara Landes
1y ago
At some point, most small businesses hit a productivity dip beyond their control. Marco-economic forces, weather-related interruptions, supply chain issues, viruses…sometimes we just can’t catch a break! Whether your company is in Victoria, Vancouver, Kelowna, or Toronto, here are ten important but oft dismissed keys to increasing productivity. If you’re in the dip, choose one of these tactics. When the headwinds cease to blow, you’ll be ready to take full advantage. 1. Strategic Planning Why yes, Bellrock does provide strategic planning facilitation services, thanks for asking! But you don’t ..read more
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