Goals That Mean Something
Systems Business Coach
by Beverlee Rasmussen CEC PCC
2M ago
How often have you found yourself restarting a significant life or business goal? Reflect on those aspirations that are still on your yearly goals list without accomplishment. These are the goals that hold personal significance, they are goals that mean something and are compelling you to persist until they are achieved. Let’s not overcomplicate goal achievement. Goals don’t need to be SMART, they need to have a PURPOSE. Go inside, what is driving you and why? What are your persistent goals that just won’t go away? Here are a few of mine: 1. Be known all over the world as the human who cared e ..read more
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Creating a Culture of Systems Thinking in your Small Business
Systems Business Coach
by Beverlee Rasmussen CEC PCC
3M ago
In the chaotic world of small businesses, adapting a systems thinking approach can be the difference between success and failure. This concept, eloquently described in Donella Meadows’ “Thinking in Systems” and echoed in the principles of “Atomic Habits” by James Clear, emphasizes the power of habits as disguised systems. But how do we translate this into a practical, everyday reality in a small business setting? At the core of every successful small business, whether on purpose or by accident, are incredibly well executed systems with a leader and a team willing and able to continuously impro ..read more
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The Secret to Leading a Business That Sets You Free
Systems Business Coach
by Beverlee Rasmussen CEC PCC
3M ago
Are you leading a business? Or do you just own a business? I believe in the power of systems to free you up to work on your business, not in your business. This means getting you out of doing daily tasks and focusing on strategically growing your business and leading your team. Setting up a system is like going to the doctor for your annual checkup. We know we should, but somehow we never seem to get around to it. As small business owners, the choice to put off building that payroll system (for example) isn’t the problem, it’s the symptom. You see, while you were busy pushing to keep your busi ..read more
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The Five Don’ts of Your Candidate Search to Hire Right the First Time
Systems Business Coach
by Beverlee Rasmussen CEC PCC
3M ago
Your recruiting process, like other systems in your business, is about creating consistent, predictable results. Whether you’re a two-person business or a company with 300-plus employees, a smart search system takes the guesswork out of hiring. Finding the right hire is just one step in your recruiting system. Here are 5 things to avoid so you can hire right the first time! 1. Don’t Concede Your Power Owners worry about losing the “perfect” candidate. I want Johny. Johnny’s the best in the industry. I’m going to do anything I can to get Johnny. Pay more. Outbid everyone. This mindset allows Jo ..read more
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Holiday Reset: Reducing Stress in Your Business
Systems Business Coach
by Beverlee Rasmussen CEC PCC
3M ago
Owning a business is stressful at the best of times. Unmanaged stress in business situations can slowly but surely rob us of our health. Notice I didn’t say “can be stressful”? The facts are, like a CEO of a major corporation, small business owners constantly find themselves in a state of fight or flight, either moving towards something exciting or away from a problem. Stress during the holidays At a major community holiday time like Christmas, you could find yourself dealing with a higher-than-expected volume of sales. This could lead to stress in fulfilling orders or having to tell ..read more
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12 Questions to Ask Employees About Their Performance
Systems Business Coach
by Beverlee Rasmussen CEC PCC
4M ago
People don’t like performance reviews any more than they like report cards in school. Considering how humans are wired, reviews are counterproductive unless the individual is getting only praise. As the boss, you need to ask your employees questions about their performance. The most effective way to measure past and plan for future employee performance is to involve them in the process by asking questions. Sit down together and collaboratively establish personal goals that support the company’s objectives. 12 questions to ask your employees about their performance Will you state your underst ..read more
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What is a Healthy Profit Margin and How Can My Business Have One?
Systems Business Coach
by Beverlee Rasmussen CEC PCC
4M ago
Everyone wants a profitable business, because if not… well what’s the point? You have a hobby, not a business. A profitable small business has a healthy net profit margin of 10% or higher. How do you calculate your net profit margin? A profit is earning more money or assets than you spent. The inflow must be greater than the output. You can say you have a loss, but you earned more customers, still is a loss, not a profit. Customers, “likes” or positive reviews cannot be cashed to pay the bills. There are two kinds of calculations for profit: net and gross. Gross profit Gross profit is the cost ..read more
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How to Use Your Confusion as the Catalyst for Getting Unstuck
Systems Business Coach
by Beverlee Rasmussen CEC PCC
4M ago
If you are like most small business owners, you are continually growing. Which leads to a lot of confusion and feeling stuck in your business. When this happens we can stumble into “imposter syndrome”. This is the feeling that you aren’t good enough or don’t belong. The spiral can look like this: This is hard. I don’t understand Do other business owners know about this? Should I already know about this? Since I don’t know this, am I good enough to run my own business? Is this my true path? Why am I even doing this? This problem feels too big and confusing to fix. It’s at about step two ..read more
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5 Ways to Keep Customers: Why Terrific Customer Service Matters
Systems Business Coach
by Beverlee Rasmussen CEC PCC
4M ago
You work really hard to gain your business customers and clients. How can you keep them? By showing them you understand what they want from you. Sure, they want your product or service but they also want the experience that surrounds that purchase. Business either thrives or dies based on what business owners know about how their customers experience buying their product. Terrific customer service can take your purchaser’s experience from “meh” to “marvellous.” Here’s what matters for top customer service: 1. Never take your customers for granted. Treat customers and clients like they really m ..read more
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Why Finding the WHY in Training Your Employees Will Benefit YOU
Systems Business Coach
by Beverlee Rasmussen CEC PCC
5M ago
Training your employees is more than just telling them what to do. They need to know WHY they are doing things. Why the WHY? Let’s start with you. Some stress in business is hidden in how you feel about the little things your employees do or don’t do. (You know that stuff that annoys the cr*p out of you?) This is where having written documentation with training on how you want things done comes in to help reduce the stress. Employees don’t generally wake up in the morning determined to stress you out. When they see something needs to be done and if they are not told how to do it they will eith ..read more
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