How to Deliver Excellent Customer Service, Every Time
Bizness Apps | Mobile App Maker For Small Business
by Lauren Smith
3y ago
If you compare a business to the human body, there’s no doubt customer service is at the heart. It’s more than just a conversation answering a client’s question, it’s the accumulation of every interaction the client has with your business – it’s the pilot smiling from the cockpit as you board the plane, the barista handing you a straw with your coffee, the receptionist making sure your forms have been updated correctly. From the first conversation you have with a potential client, to each email follow up, you are providing customer service at every stop. And with so many opportunities to int ..read more
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How Small Businesses Can Do SEO on a Small Budget
Bizness Apps | Mobile App Maker For Small Business
by Guest Author
3y ago
Managing your SEO goals on a small budget can be overwhelming, especially if you are only a one-man, two-man, or [insert small number here]-man team. With a plethora of options available to choose from, you really need to keep your eye out for those strategies that are easy to implement and yet bring considerable returns. So to make your journey easier, we have listed a number of SEO strategies that will give you a quick and easy start. 1. Optimize for mobile Mobile optimization is now a necessity, not an option. Mobile friendliness is a ranking factor and hence it cannot be ignored when you ..read more
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Expert Blog: Improving the Customer Journey Using Design Thinking
Bizness Apps | Mobile App Maker For Small Business
by Rocky Beck
3y ago
What is design thinking, and why do we need it? Theorized by the Stanford d.school during the 1980’s, design thinking is a methodology that combines much of what designers already have in their toolkits; deep empathy for their users, willingness to experiment, and problem-solving. Using this thinking-based framework, you can improve your customer’s journey based on what they really deeply desire, instead of relying on purely historical data or the whims of your intuition. Empathize Empathy is at the core of the design thinking system. Empathy is getting into the mindset of a user with a cle ..read more
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Launching Your Marketing Department: A Beginner’s Guide
Bizness Apps | Mobile App Maker For Small Business
by Guest Author
3y ago
This blog post was contributed by Web Webster. So you’ve gone and done it. You’ve struck out on your own to form a marketing agency. Or your side gig has become your main gig. Or among your three partners, you’re the one with “the head for marketing.”  No matter why you find yourself at the helm of a new marketing operation, you’ll quickly find that the name of the game is balance. Balance between daily tactics and long-term strategies. Between nailing down every detail and letting some things ride. Or between carefully calculated initiatives and well-timed Hail Marys. No matter how bi ..read more
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The Power of Mobile is Changing the Marketing Game
Bizness Apps | Mobile App Maker For Small Business
by Kevin Schrage
3y ago
Imagine stepping into the past and telling marketers that they can now communicate with their customers anytime, anywhere, and at any budget. Not only can you communicate with them, but customers want and expect it. Oh and by the way these same consumers will generate brand content and basically do half your job. What would sound crazy 10 years ago is so common today that we take it for granted. It’s one of the most amazing times in the history of marketing to be a marketer. Mobile technology and consumer habits are paving a new and exciting way to reach your customers. The possibilities are ..read more
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How To Give A Convincing Sales Pitch to SMBs
Bizness Apps | Mobile App Maker For Small Business
by Kimberly de Silva
3y ago
Many of our partners start a mobile app company without any prior experience in sales. Our program trains you to sell apps to small businesses with an online course and hands-on training. While our Mobile Marketing Advisors help you create an actual sales presentation before you go out to a small business, you will need to work on how you deliver that sales pitch. Small businesses are a unique audience in that the owners usually handle almost every aspect of the business – with marketing often left in the dust. Unlike big brands, they might not see any value in mobile marketing just yet. But ..read more
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We’ve Been Acquired By Think3!
Bizness Apps | Mobile App Maker For Small Business
by Andrew Gazdecki
3y ago
More than 7 years ago, I set out to completely change the way small businesses connect with their customers. Since then, Bizness Apps has become the global leader in small business mobile solutions and the company has grown to over 2,000 partners serving over 100,000 small businesses and their customers. We are very grateful for all your support over that time. Today, we have an exciting announcement to make: Bizness Apps has been acquired by Think3! This acquisition strengthens our offerings, while we continue to be a global leader in small business mobile solutions. None of this would be p ..read more
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Starting a Mobile App Company: 7 Advantages of a White Label Solution
Bizness Apps | Mobile App Maker For Small Business
by Andrew Gazdecki
3y ago
Have you always wanted to start a business, but haven’t found the right idea yet? Are you ready to make a career change and leave the 9-to-5 life behind? Have you tried other business endeavors but weren’t successful? A white label solution could be the answer! “A white label product is manufactured by one company and packaged and sold by other companies under various brand names. The end product appears as though it has been manufactured by the marketer”, according to Investopedia. Bizness Apps has created an out-of-the-box solution that allows anyone to start their own mobile app compa ..read more
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Reseller Tips: 6 Ways to Write About An App’s Benefits, Not Features
Bizness Apps | Mobile App Maker For Small Business
by Guest Author
3y ago
This blog post was contributed by Grace Carter. When you’re writing (or talking) about an app, it’s essential to differentiate between the way you think about the app, and the way your clients think about the app. Your small business clients largely don’t care about how it works, they care about how their customers will experience it. As an app reseller, write from this perspective, not the developer’s perspective. That means talking about benefits, rather than features. Why is it important to know how to write about an app’s benefits? Because you will have to do it more often than you thin ..read more
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The Importance of Onboarding Users in Your App
Bizness Apps | Mobile App Maker For Small Business
by Kimberly de Silva
3y ago
Using a new app is like meeting someone for the first time. Your initial interactions could be awkward and confusing or there could be an instant connection. In both of these settings, first impressions are everything! How do you make sure your app falls in the “instant connection” category? App onboarding is the holy grail when it comes to ensuring a great first impression. Onboarding is one of the most critical phases of an app user’s journey, as it is that first point of contact with your app. What is app onboarding? The onboarding process is essentially a series of screens that guide use ..read more
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