How Effective Leaders Get Things Done
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Follow Dr. Graham's weekly tips on leadership. Dr. Gerald H. Graham, R. P. Clinton Distinguished Professor of Management has consulted widely and has conducted leadership workshops for more than 750,000 participants in 46 states, Canada, Mexico and Slovakia.
Dr. Graham has served in leadership roles as the Dean of the W. Frank Barton School of Business, Direct of the Center for..
How Effective Leaders Get Things Done
3w ago
After relationships went south with a major account, the general managerlamented, “My sales manager and production manager are acting like immaturethird graders arguing over who hit the glass window with the ball.” In a meeting to resolve the issue, the ..read more
How Effective Leaders Get Things Done
1M ago
A frustrated staff member in a governmental agency commented to me, “Council members are supposed to get their agenda items to me by 12:00 noon on Wednesday so that I can get the agenda to all members by 8:00 a.m ..read more
How Effective Leaders Get Things Done
1M ago
“Do you ever make formal proposals to change things in your company?” I asked a newly promoted young manager. “All of the time,” she responded. “Do you ever get a refusal?” “Often.” “What do you do when you get a ..read more
How Effective Leaders Get Things Done
2M ago
After a couple of disappointing seasons, LSU officials met with their head football coach Ed Orgeron and said, “Coach things aren’t going so well. You’ve got $17 million remaining on your contract and we are going to give it to you ..read more
How Effective Leaders Get Things Done
2M ago
“I believe in strong discipline,” a leader said to me. “I expect my team members to do what they are supposed to do. We have policies and I enforce them.” “Does that approach work for you?” I asked. “It does ..read more
How Effective Leaders Get Things Done
3M ago
A manager said to me, “Amina is not a team player.” “What is your opinion based on?” I asked. “She is not always agreeable and she seldom volunteers for certain action items.” When I asked Amina about her commitment to ..read more
How Effective Leaders Get Things Done
3M ago
The CEO of a large financial organization asked me to visit each of their sixteen field offices to get input on a plan for expanding into new territories. Each of the first three managers I visited asked why I was ..read more
How Effective Leaders Get Things Done
4M ago
“What do you think employees wish you would do better?” I asked a group of managers. “Communicate!” came the resounding response. Even if we communicated at warp speed, we would not meet everyone’s expectations; but improved relationships can help.   ..read more
How Effective Leaders Get Things Done
5M ago
“Ends” are the objectives and the processes that must be performed to achieve the objectives are the “means.” Examples of objectives include deliverables such as: perform 1,000 lab tests per week, ensure 95% of orders are in shipment within five ..read more
How Effective Leaders Get Things Done
6M ago
Leadership is a simple concept. Leaders consistently get others to do what they want them to do. Two contributors from different departments were discussing what they liked about their respective leaders. “He is clear about expectations. He reports our performance ..read more