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Inside Customer Service - Toister Per..
The Inside Customer Service blog features tips, trends, and analysis that..
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Advertising disclosure: This blog participates in the Amazon Services LLC Associates Program, an affiliate advertising program designed to ..read more
Advertising disclosure: We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to ..read more
Advertising disclosure: We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to ..read more
Advertising disclosure: We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to ..read more
Scaling culture is a big challenge in customer-focused organizations. It's easy when there are just a handful of employees. The boss is ..read more
Vinyl records, fanny packs, and the phone are all making a comeback. When I started working in the catalog industry nearly 25 years ago, ..read more
Imagine contacting customer service and getting connected with the CEO.  That's a real possibility if you reach out to customer service ..read more
Note: Lessons from The Overlook is a periodic update on lessons learned from owning a vacation rental property in the Southern California ..read more
Advertising disclosure: We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to ..read more
My orientation lasted 15 minutes. I was a teenager, and this was my first day on my first job. It was a retail clothing store and I had ..read more

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