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It’s no secret that customer service is a core competency every business needs to succeed. After all, as Microsoft reported in 2017, 96% ..read more

According to a recent article in the Harvard Business Review, critical thinking ranks among the top job skills employers are looking for in ..read more

There’s a reason most businesses go belly-up within the first five years: starting a business is hard. In fact, if the foundation isn’t ..read more

Social media has changed the business world.  Franchisors and franchisees alike must adapt to this changing customer and employee base to ..read more

You will commonly hear this refrain from successful business owners: nobody ever got rich working for somebody else. Working for somebody ..read more

Florida ActionCOACH Juan Ortega hasn’t always known what he wanted to do with his life, but when he discovered ActionCOACH he knew he’d ..read more

Business Goals: Why Start with Why? One of the first things you learn in business coaching is to find your “why.” It’s the same for ..read more

What is one of the most critical aspects of getting to the finish line and really knowing you have arrived? Money Mastery.   Think about ..read more

If you want to increase your average dollar sale, it’s a really good idea to create a checklist or a questionnaire. Similar to add on ..read more

Business owners depend upon sales to provide cashflow and profit. Whether you do the selling, have others sell for you or any such ..read more

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