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Sanborn and Associates
Bestselling author of "The Fred Factor." Authority on leadership,..

Who are your teamwork role models? When I ask clients for examples of great teams, the responses invariably include sports teams. I have ..read more

Politicians remind us that work gives people dignity, and it does. People should have opportunities for gainful employment. A lack of work ..read more

Today is Super Bowl 2020, the biggest game day of the year in professional football. We often use the metaphor of “game day” in ..read more

The more you do for customers, the more they expect. That is the nature of customer service. Excellent service providers scramble to meet ..read more

You can’t fix an employee, but you might be able to fix his or her performance. Common sense and a good policy manual will clarify the ..read more
What’s new? Familiar question. What’s known? Less frequently asked but no less important. Neophilia is an obsession with the new for ..read more
What are you doing now to make sure next year is even better than this year? The end of any year is a good time to reflect on lessons ..read more

The world of personal development is rife with cliches and bromides. Some are true, regardless of how often you read or hear them. Other ..read more

I started selling while still in college over 40 years ago. I was fortunate to be trained by some of the best in the business. In the ..read more

There is a lot about leadership that not everyone agrees with, but I believe there is one thing that is undeniable: successful leaders don ..read more

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