Picture this: you’re out shopping, and you have time for one more stop. There are two stores in front of you. One hasn’t put much time into their boutique design—they’re all white racks and plain walls. The other has a brand identity you can clearly see just from the window display, with a welcoming atmosphere ..read more

It’s finally here: April through September is the season for golf major championships. This concentrated window of time is when the collective interest in the mens’ and womens’ professional game peaks. Considering these tournaments also fall during a period which covers the prime months for recreational golf in North America, we crunched the numbers from ..read more

Tired of being shouted at? We’d imagine you’ve experienced this once or twice if you’ve had to deal with a difficult customer. They’re enough to leave you feeling worn down and fed up.  Whether you’re talking to a customer who insists on speaking to a manager (even if you are the manager), someone who threatens ..read more

So you’re thinking of opening a cafe. We salute you. A well-crafted cafe is a bedrock of your community, a welcome stop in any big city, an oasis in your town and a second home for your regular customers. Before you can open a cafe, though, you have to create a cafe business plan. Think ..read more

Being a pro retailer means more than knowing how to sell the right products to the right customers. You need to be an expert in inventory management as well—and you need to know how to marry sales and inventory to optimize your business. That’s where your inventory turnover ratio comes in. Knowing this number can ..read more

Give me one margarita, I’ma open the restaurant door Give me two margaritas, I’ma send my servers to the floor Give me three margaritas, I’ma turn up the tunes Give me four margaritas, I’ma move more chairs to the room…  Five margaritas? As any true marg lover knows—venturing beyond a fourth is a recipe for ..read more

A barcode is a way to encode information into a visual pattern (those black lines and white spaces) that a machine (a barcode scanner) can read.  ..read more

For a golf manager, golf facility management is like on-course management. In both instances, you must execute against a daunting array of demands, variables, priorities and outcomes. Off the course, however, the stakes are higher ..read more

Canada’s alcohol excise tax increase Starting April 1, 2024, the excise tax on beer, wine and spirits is set to increase by 4.7%—the largest increase in 40 years. Since the tax is an “escalator tax,” it increases automatically at a rate tied to inflation. There’s no vote or debate in Parliament before the  increase goes ..read more

Opening a new location is an exciting milestone for independent restaurateurs—but it’s not without its share of challenges and risks. Expansion should be approached with careful consideration, strategic planning and a solid understanding of what made your first location successful in the first place.  Peter Marzulli, Director of Operations for 6R Hospitality Group—a multi-concept restaurant ..read more